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Medical Office Assistant

The Medical Office Assistant (MOA) Program at Lake Tahoe Community College is comprised of two areas of concentration.

The Clinical certificate and AA degree programs prepare students for a career in a physician’s office or other medical setting that involves receiving and preparing patients, scheduling surgery, recording patient data and medical history, sterilizing instruments, and performing other routine laboratory tests and medical tasks.

The Administrative certificate and AA degree programs prepare students for work in a medical office performing duties such as answering phones, handling mail, registering patients, completing insurance forms, transcribing medical dictation, scheduling, and other routine front office tasks.


Students can expect to complete the AA degree or certificates in MOA-Administrative or MOA-Clinical in two years.  

Administrative concentration courses (MOA235, MOA236, MOA237) are offered in even-numbered academic years (e.g., 2006-2007, 2008-2009, 2010-2011, etc.) while Clinical concentration courses (MOA228, MOA229, MOA230) are offered in odd-numbered academic years (e.g., 2007-2008, 2009-2010, 2011-2012, etc.).  Terminology courses (MOA238, MOA239, MOA240) are offered every year.

Check the LTCC schedule for further information.


Upon completion of the Medical Office Assistant: Administrative A.A. degree, students will:

• demonstrate understanding and effective use of advanced medical terminology (to include correct spelling and pronunciation);

• identify, evaluate and appropriately apply principles of medical office administration and demonstrate competency in performing administrative clerical duties;

• demonstrate accuracy in common medical insurance billing and coding procedures to ensure proper reimbursement;

• demonstrate proficiency in computer operations and applications relative to patient care and the administration of a medical office;

• demonstrate professional behaviors and attitudes consistent with the delivery of safe, ethical, legal, and compassionate patient care;

• appreciate multiculturalism as it relates to the health care field;

• demonstrate competency in communication, critical thinking, and technology applications as required for entry-level medical office positions.

 
Upon completion of the Medical Office: Clinical A.A. degree, students will:

• demonstrate understanding and effective use of advanced medical terminology (to include correct spelling and pronunciation);

• demonstrate the ability to competently perform all clinical duties associated with assisting a physician in the diagnosis and treatment of patients in a medical office setting;

• demonstrate effective procedures for handling office emergencies and perform basic triage duties; become CPR-certified (health professional);

• appreciate multiculturalism as it relates to the health care field;

• apply principles of effective oral and written communication skills with patients, their families, and other health care providers;

• demonstrate professional behaviors and attitudes consistent with the delivery of safe, ethical, legal, and compassionate patient care.
 

Short-Term Career Preparation Certificates

In addition to the MOA Clinical and MOA Administrative degrees and certificates, Lake Tahoe Community College offers the following short-term career preparation certificates:

Billing and Coding Career Preparation Certificate (7 units)
MOA236: Basic Principles of Medical Coding
MOA237: Medical Insurance Billing

Clinical Procedures Career Preparation Certificate (8.25 units)
MOA228: Clinical Techniques I
MOA229: Clinical Techniques II
MOA230: Clinical Techniques III

Medical Terminology Career Preparation Certificate (9 units)
MOA238: Beginning Medical Terminology
MOA239: Intermediate Medical Terminology
MOA240: Advanced Medical Terminology


Department Contact Person:
Virginia Boyar, PhD
Lake Tahoe Community College (A253)
(530) 541-4660, ext 298
Email: boyar@ltcc.edu

List of Faculty
• Nancy Enterline (Billing and Coding, Medical Ethics)
• Jane Conley (Introduction to Administrative Medical Office Assisting)
• Chris Kozlowski (Medical Terminology)
• Sheree Pharris (Clinical Techniques)

• Medical Office Assistant Courses Offered
• Required Courses for Medical Office Assistant A.A. Degree
• Required Courses for Medical Office Assistant Certificate of Achievement